(303)-798-5767
grant.kennedy@avantiautobody.com
540 Main St, Fort Lupton, CO 80621
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Privacy Policy

Last Updated: May 20, 2025

At Avanti Autobody, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you opt into our SMS messaging service.

Information We Collect

When you consent to receive SMS communications from us, we may collect the following personal information:

  • Name

  • Email address

  • Mobile phone number

This information is collected in person or verbally over the phone.

How We Collect SMS Opt-In

We collect SMS opt-in verbally from our customers. This can occur:

  • In person at our physical location

  • Over the phone when a customer calls our business

Our staff is trained to clearly explain SMS consent using the following script:

“By providing your phone number and agreeing to receive texts, you consent to receive text messages from Avanti Autobody regarding Customer Care. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply.”

How We Use Your Information

Your personal data is used exclusively to support our communication with you regarding your vehicle service. This includes:

  • Appointment confirmations and reminders

  • Status updates on vehicle repairs

  • Requests for additional approvals or information

  • Notifications about estimate changes or supplements

  • Pickup or delivery instructions

  • Service-related communication

  • Follow-ups for satisfaction or feedback

We do not transfer, sell, rent, or share your personal Information with any external organizations under any circumstances.

Data Security

We implement secure storage practices to safeguard your personal information and prevent unauthorized access.

We have strict internal policies and staff training in place to prevent unauthorized sharing or disclosure of your personal information.

Data Retention

Your information will be retained only as long as you are subscribed to our SMS messaging service. You may request deletion at any time.

Message and Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Message frequency will vary based on your service needs.

Opting Out

You may unsubscribe from our SMS service at any time by:

Once you unsubscribe, you will receive a confirmation message and your number will be removed from our messaging system within 24 hours.

Need Help?

For assistance, you can:

Non-Sharing Clause

We do not sell, rent, or share your phone number or other personal data with third parties for marketing or advertising purposes.